Who we are
Welcome to Ourdemy. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform.
1. Information We Collect
We collect the following types of information:
1.1 Teacher Information
- Name
- Email address
- Additional information if purchasing a domain (for domain registration)
- Additional information if selling paid courses (for Stripe payouts)
1.2 Student Information
- Name
- Email address
- Learning progress (e.g., completed lectures and courses)
1.3 Usage Data
- Login activity (for security purposes)
- Student engagement metrics (to provide insights to teachers)
We do not collect or store credit card information; all payment processing is handled by Stripe.
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Teachers’ Information Usage
- To create and manage teacher accounts
- To provide necessary services such as course hosting and student management
- To process domain registration if requested
- To facilitate payouts via Stripe for teachers selling paid courses
2.2 Students’ Information Usage
- To create and manage student accounts
- To track learning progress and issue certificates
- To provide teachers with insights on student engagement
2.3 General Usage Data
- To enhance security by monitoring unauthorized access attempts
- To analyze user engagement and improve platform experience
- To generate anonymous statistical insights for internal use
We do not sell or rent personal data to third parties.
3. How We Share Your Information
We do not sell or rent personal data to third parties. However, we may share your information in the following cases:
3.1 Service Providers
We may share your information with third-party service providers to support our platform, such as:
- Stripe: For processing payments and payouts
- Domain registrars: If a teacher purchases a domain through Ourdemy
- Analytics providers: If we integrate third-party analytics tools in the future
3.2 Legal Compliance & Protection
We may disclose your information if required by law or if we believe it is necessary to:
- Comply with legal obligations or respond to legal requests
- Protect the rights, property, or safety of Ourdemy, users, or others
If we start sharing data with additional third parties, we will update this Privacy Policy accordingly.
4. Data Retention
We retain user data as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
- Teacher and student accounts: We store account information as long as the account remains active.
- Learning progress data: Retained to provide certificates and analytics for teachers.
- Security logs: Maintained for monitoring unauthorized access and ensuring platform safety.
If a user requests data deletion, we will remove their personal information in accordance with our policies (see Section 6).
5. Data Security
We implement industry-standard security measures to protect user data from unauthorized access, alteration, disclosure, or destruction.
5.1 Security Measures
- Encryption: Sensitive data, such as login credentials, is encrypted in transit.
- Access Controls: User data is only accessible to authorized personnel.
- Monitoring & Prevention: We monitor for suspicious activity and take steps to prevent unauthorized access.
5.2 User Responsibility
Users are responsible for maintaining the security of their account credentials. If you suspect unauthorized access, please contact us immediately.
While we take reasonable precautions, no system can be completely secure. Users should take care when sharing personal information online.
6. Your Rights and Choices
You have the right to access, update, or request deletion of your personal data.
6.1 Access and Updates
- You can review and update your account information from your account settings.
- If you need assistance updating your data, please contact us.
6.2 Data Deletion Requests
- You can request the deletion of your personal data via our contact form at /contact.
- We will process your request in accordance with applicable laws and our internal policies.
- Some data may be retained for legal or security reasons.
6.3 Opting Out of Analytics
- If we implement third-party analytics tools in the future, we will provide an option to opt-out.
7. Children’s Privacy
Ourdemy is not intended for children under the age of 18.
- Student Accounts: Students under 18 may only register with parental or guardian consent.
- Teacher Accounts: Teachers must be at least 18 years old to create an account.
- Parental Rights: If you believe we have collected data from a child without proper consent, please contact us, and we will take appropriate action.
We comply with applicable laws regarding children’s privacy and will update our policies as needed.
8. Data Sharing and Third Parties
We do not sell or rent user data. However, we may share data in the following cases:
8.1 Service Providers
We may share data with trusted third-party service providers to help operate Ourdemy, including:
- Payment processing: Stripe handles all payment transactions.
- Analytics and marketing tools: Currently, we do not use third-party analytics, but we may implement tools like Google Analytics in the future.
8.2 Legal Compliance and Security
We may disclose user data if required by law or to:
- Comply with legal obligations or respond to lawful requests.
- Protect the rights, safety, and security of Ourdemy, users, or others.
We will update this section if we introduce additional data-sharing practices.
9. International Transfers
Currently, Ourdemy is only available to users in Japan. If we expand internationally in the future, we will update this privacy policy to reflect applicable laws and data protection standards, such as the General Data Protection Regulation (GDPR) for users in the EU or the California Consumer Privacy Act (CCPA) for users in California.
If we transfer user data across borders, we will ensure that appropriate safeguards are in place to protect your data in compliance with relevant regulations.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons.
When we update this policy, we will post the updated version on this page and revise the “Effective Date” at the top of the policy.
We encourage users to review this privacy policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us through the following methods:
- Email: contact@ourdemy.com
- Contact Form: Contact
We are committed to addressing your concerns and responding to your inquiries in a timely manner.