{"id":26587,"date":"2026-05-28T07:28:23","date_gmt":"2026-05-28T07:28:23","guid":{"rendered":"https:\/\/ourdemy.dev\/?p=26583"},"modified":"2026-05-28T07:28:23","modified_gmt":"2026-05-28T07:28:23","slug":"where-can-i-check-purchases-for-a-downloadable-product","status":"publish","type":"post","link":"https:\/\/ourdemy.com\/en\/where-can-i-check-purchases-for-a-downloadable-product\/","title":{"rendered":"Where can I check purchases for a downloadable product?"},"content":{"rendered":"\n\n          <div style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; width: 100%; padding: 0 clamp(16px, 4vw, 64px); box-sizing: border-box;\">\n            <div style=\"position: relative; background-color: white; border-radius: 12px; border: 1px solid #f3f4f6; box-shadow: 0 1px 2px 0 rgba(0, 0, 0, 0.05); margin: 0 auto 16px auto; transition: all 0.2s; max-width: 800px;\">\n              <div style=\"display: flex; align-items: center; justify-content: space-between; padding: clamp(12px, 3vw, 16px) clamp(12px, 3vw, 16px) clamp(10px, 2.5vw, 12px) clamp(12px, 3vw, 16px);\">\n                <div style=\"display: flex; align-items: center; gap: 12px; flex: 1;\">\n                  <div style=\"position: relative; flex-shrink: 0;\">\n                    <span style=\"background: linear-gradient(135deg, #a78bfa, #8b5cf6); color: white; width: 32px; height: 32px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 14px; font-weight: bold; box-shadow: 0 1px 2px 0 rgba(0, 0, 0, 0.05);\">1<\/span>\n                  <\/div>\n                  <div style=\"display: flex; align-items: center; gap: 8px; flex: 1; min-width: 0;\">\n                    <div style=\"font-size: 14px; color: #1f2937; line-height: 1.625; padding: 8px; border-radius: 4px; white-space: normal; word-break: break-word; overflow-wrap: anywhere; flex: 1;\">Go to the <span style=\"background-color: #dbeafe; color: #1d4ed8; padding: 1px 4px; margin: 1px 0; border-radius: 4px; font-size: 12px; font-weight: 500; border: 1px solid #bfdbfe; display: inline; box-decoration-break: clone; -webkit-box-decoration-break: clone; vertical-align: baseline;\">Downloadables<\/span> section from the admin dashboard to access the downloadable product management page.<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n              \n            <div style=\"padding: 0 16px 16px 16px;\">\n              <div style=\"position: relative; overflow: hidden; border-radius: 8px; border: 1px solid #e5e7eb; background-color: #f9fafb; width: 100%;\">\n                <img decoding=\"async\" src=\"https:\/\/ourdemy.com\/wp-content\/uploads\/2026\/05\/remote-img-200367e15c5ef395-1779953303.webp\" class=\"wp-image-26584\" alt=\"Screenshot for step 1\" style=\"display: block; width: 100%; height: auto; object-fit: cover;\" \/>\n              <\/div>\n            <\/div>\n          \n            <\/div>\n          <\/div>\n        \n          <div style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; width: 100%; padding: 0 clamp(16px, 4vw, 64px); box-sizing: border-box;\">\n            <div style=\"position: relative; background-color: white; border-radius: 12px; border: 1px solid #f3f4f6; box-shadow: 0 1px 2px 0 rgba(0, 0, 0, 0.05); margin: 0 auto 16px auto; transition: all 0.2s; max-width: 800px;\">\n              <div style=\"display: flex; align-items: center; justify-content: space-between; padding: clamp(12px, 3vw, 16px) clamp(12px, 3vw, 16px) clamp(10px, 2.5vw, 12px) clamp(12px, 3vw, 16px);\">\n                <div style=\"display: flex; align-items: center; gap: 12px; flex: 1;\">\n                  <div style=\"position: relative; flex-shrink: 0;\">\n                    <span style=\"background: linear-gradient(135deg, #a78bfa, #8b5cf6); color: white; width: 32px; height: 32px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 14px; font-weight: bold; box-shadow: 0 1px 2px 0 rgba(0, 0, 0, 0.05);\">2<\/span>\n                  <\/div>\n                  <div style=\"display: flex; align-items: center; gap: 8px; flex: 1; min-width: 0;\">\n                    <div style=\"font-size: 14px; color: #1f2937; line-height: 1.625; padding: 8px; border-radius: 4px; white-space: normal; word-break: break-word; overflow-wrap: anywhere; flex: 1;\">Select the downloadable product for which you want to check purchase information and sales history.<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n              \n            <div style=\"padding: 0 16px 16px 16px;\">\n              <div style=\"position: relative; overflow: hidden; border-radius: 8px; border: 1px solid #e5e7eb; background-color: #f9fafb; width: 100%;\">\n                <img decoding=\"async\" src=\"https:\/\/ourdemy.com\/wp-content\/uploads\/2026\/05\/remote-img-188e77167e8debba-1779953304.webp\" class=\"wp-image-26585\" alt=\"Screenshot for step 2\" style=\"display: block; width: 100%; height: auto; object-fit: cover;\" \/>\n              <\/div>\n            <\/div>\n          \n            <\/div>\n          <\/div>\n        \n          <div style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; width: 100%; padding: 0 clamp(16px, 4vw, 64px); box-sizing: border-box;\">\n            <div style=\"position: relative; background-color: white; border-radius: 12px; border: 1px solid #f3f4f6; box-shadow: 0 1px 2px 0 rgba(0, 0, 0, 0.05); margin: 0 auto 16px auto; transition: all 0.2s; max-width: 800px;\">\n              <div style=\"display: flex; align-items: center; justify-content: space-between; padding: clamp(12px, 3vw, 16px) clamp(12px, 3vw, 16px) clamp(10px, 2.5vw, 12px) clamp(12px, 3vw, 16px);\">\n                <div style=\"display: flex; align-items: center; gap: 12px; flex: 1;\">\n                  <div style=\"position: relative; flex-shrink: 0;\">\n                    <span style=\"background: linear-gradient(135deg, #a78bfa, #8b5cf6); color: white; width: 32px; height: 32px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 14px; font-weight: bold; box-shadow: 0 1px 2px 0 rgba(0, 0, 0, 0.05);\">3<\/span>\n                  <\/div>\n                  <div style=\"display: flex; align-items: center; gap: 8px; flex: 1; min-width: 0;\">\n                    <div style=\"font-size: 14px; color: #1f2937; line-height: 1.625; padding: 8px; border-radius: 4px; white-space: normal; word-break: break-word; overflow-wrap: anywhere; flex: 1;\">Click the <span style=\"background-color: #dbeafe; color: #1d4ed8; padding: 1px 4px; margin: 1px 0; border-radius: 4px; font-size: 12px; font-weight: 500; border: 1px solid #bfdbfe; display: inline; box-decoration-break: clone; -webkit-box-decoration-break: clone; vertical-align: baseline;\">Purchase<\/span> button on the product details screen.<br \/>This section allows you to review all purchase activity related to the product.<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n              \n            <div style=\"padding: 0 16px 16px 16px;\">\n              <div style=\"position: relative; overflow: hidden; border-radius: 8px; border: 1px solid #e5e7eb; background-color: #f9fafb; width: 100%;\">\n                <img decoding=\"async\" src=\"https:\/\/ourdemy.com\/wp-content\/uploads\/2026\/05\/remote-img-e3e9981b6e1ff7df-1779953305.webp\" class=\"wp-image-26586\" alt=\"Screenshot for step 3\" style=\"display: block; width: 100%; height: auto; object-fit: cover;\" \/>\n              <\/div>\n            <\/div>\n          \n            <\/div>\n          <\/div>\n        \n          <div style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; width: 100%; padding: 0 clamp(16px, 4vw, 64px); box-sizing: border-box;\">\n            <div style=\"position: relative; background-color: white; border-radius: 12px; border: 1px solid #f3f4f6; box-shadow: 0 1px 2px 0 rgba(0, 0, 0, 0.05); margin: 0 auto 16px auto; transition: all 0.2s; max-width: 800px;\">\n              <div style=\"display: flex; align-items: center; justify-content: space-between; padding: clamp(12px, 3vw, 16px) clamp(12px, 3vw, 16px) clamp(10px, 2.5vw, 12px) clamp(12px, 3vw, 16px);\">\n                <div style=\"display: flex; align-items: center; gap: 12px; flex: 1;\">\n                  <div style=\"position: relative; flex-shrink: 0;\">\n                    <span style=\"background: linear-gradient(135deg, #a78bfa, #8b5cf6); color: white; width: 32px; height: 32px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 14px; font-weight: bold; box-shadow: 0 1px 2px 0 rgba(0, 0, 0, 0.05);\">4<\/span>\n                  <\/div>\n                  <div style=\"display: flex; align-items: center; gap: 8px; flex: 1; min-width: 0;\">\n                    <div style=\"font-size: 14px; color: #1f2937; line-height: 1.625; padding: 8px; border-radius: 4px; white-space: normal; word-break: break-word; overflow-wrap: anywhere; flex: 1;\">The system will display a list of customers who purchased the downloadable product, including information such as purchaser details, purchase date, payment status, and related order information.<\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n              \n            <div style=\"padding: 0 16px 16px 16px;\">\n              <div style=\"position: relative; overflow: hidden; border-radius: 8px; border: 1px solid #e5e7eb; background-color: #f9fafb; width: 100%;\">\n                <img decoding=\"async\" src=\"https:\/\/ourdemy.com\/wp-content\/uploads\/2026\/05\/remote-img-cfeabe9c303de94a-1779953306.webp\" class=\"wp-image-26587\" alt=\"Screenshot for step 4\" style=\"display: block; width: 100%; height: auto; object-fit: cover;\" \/>\n              <\/div>\n            <\/div>\n          \n            <\/div>\n          <\/div>\n        \n\n\n","protected":false},"excerpt":{"rendered":"<p>1 Go to the Downloadables section from the admin dashboard to access the downloadable product management page. 2 Select the downloadable product for which you want to check purchase information and sales history. 3 Click the Purchase button on the product details screen.This section allows you to review all purchase activity related to the product. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34,55],"tags":[],"class_list":["post-26587","post","type-post","status-publish","format-standard","hentry","category-help-center","category-manage-downloadable-products"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Where can I check purchases for a downloadable product? - Ourdemy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ourdemy.com\/en\/where-can-i-check-purchases-for-a-downloadable-product\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Where can I check purchases for a downloadable product? - Ourdemy\" \/>\n<meta property=\"og:description\" content=\"1 Go to the Downloadables section from the admin dashboard to access the downloadable product management page. 2 Select the downloadable product for which you want to check purchase information and sales history. 3 Click the Purchase button on the product details screen.This section allows you to review all purchase activity related to the product. 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